diff --git a/article/literature.bib b/article/literature.bib index 68abd7c6323604aee10e1fd69e15afe975309009..93aba2349898f0db4bd503e8945407eca8bc9abe 100644 --- a/article/literature.bib +++ b/article/literature.bib @@ -45,6 +45,15 @@ note = {\url{https://github.com/lusy/wikifilters}} } +@inproceedings{KieMonHill2016, + title = {Surviving an eternal September: How an online community managed a surge of newcomers}, + author = {Kiene, Charles and Monroy-Hern{\'a}ndez, Andr{\'e}s and Hill, Benjamin Mako}, + booktitle = {Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems}, + pages = {1152--1156}, + year = {2016}, + organization = {ACM} +} + @book{Lessig2006, title = {Code version 2.0}, author = {Lawrence Lessig}, diff --git a/article/proceedings.tex b/article/proceedings.tex index 57df04624bce7e0067360bcfa5ea0ed4e685535e..f4cc212af628eec889d34d998b2ca2aa275d5234 100644 --- a/article/proceedings.tex +++ b/article/proceedings.tex @@ -1255,6 +1255,22 @@ Inbetween * what kinds of biases/problems are there? * who is allowed to edit edit filters? +Alternative approaches to community management: +compare with Surviving the Eternal September paper~\cite{KieMonHill2016} +"importance of strong +systems of norm enforcement made possible by leadership, +community engagement, and technology." + +"emphasizing decentralized moderation" //all community members help enforce the norms +"ensuring enough leadership capacity is available +when an influx of newcomers is anticipated." +"Designers may +benefit by focusing on tools to let existing leaders bring others +on board and help them clearly communicate norms." +"designers should support an ecosystem of accessible and ap- +propriate moderator tools." + + \subsection{The bigger picture: Upload filters} The planned introduction of upload filters by the EU copyright reform is seen critically by Wikimedia Germany: