Add Surviving an Eternal September to bib

article/literature.bib

@@ -45,6 +45,15 @@
   note =         {\url{https://github.com/lusy/wikifilters}}
 }
 
+@inproceedings{KieMonHill2016,
+  title = {Surviving an eternal September: How an online community managed a surge of newcomers},
+  author = {Kiene, Charles and Monroy-Hern{\'a}ndez, Andr{\'e}s and Hill, Benjamin Mako},
+  booktitle = {Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems},
+  pages = {1152--1156},
+  year = {2016},
+  organization = {ACM}
+}
+
 @book{Lessig2006,
   title =        {Code version 2.0},
   author =       {Lawrence Lessig},

article/proceedings.tex

@@ -1255,6 +1255,22 @@ Inbetween
 * what kinds of biases/problems are there?
 * who is allowed to edit edit filters?
 
+Alternative approaches to community management:
+compare with Surviving the Eternal September paper~\cite{KieMonHill2016}
+"importance of strong
+systems of norm enforcement made possible by leadership,
+community engagement, and technology."
+
+"emphasizing decentralized moderation" //all community members help enforce the norms
+"ensuring enough leadership capacity is available
+when an influx of newcomers is anticipated."
+"Designers may
+benefit by focusing on tools to let existing leaders bring others
+on board and help them clearly communicate norms."
+"designers should support an ecosystem of accessible and ap-
+propriate moderator tools."
+
+
 \subsection{The bigger picture: Upload filters}
 
 The planned introduction of upload filters by the EU copyright reform is seen critically by Wikimedia Germany: